Subscribe to our Newsletter

Insert your email address in the box below to Subscribe to our Newsletters


View back copies of our Newsletter here.


Agencies, as well as volunteers, also have rights and responsibilities.

In addition to all of those listed in the Volunteer Responsibilities, volunteer-involving agencies also have the RIGHT to:
•    Assess the volunteer’s capacities, place them appropriately and expect assignments to be adequately completed.
•    Plan and facilitate training for volunteers.
•    Redirect volunteers determined unsuitable for placement or to say NO to volunteers.

Agencies have the RESPONSIBILITY to:
•    Empower volunteers to meet their own and agency needs.
•    Offer volunteers work opportunities appropriate to their skills, experience and aspirations.
•    Provide volunteers with clear duty statements and orientation to their work and the agency.
•    Offer training and support for volunteers to achieve goals.
•    Implement procedures to ensure volunteer safety and well-being.
•    Offer reimbursement or other compensation to cover out-of-pocket expenses.
•    Recognise volunteers as valued team members, with opportunities to participate in relevant agency decisions.
•    Provide mechanisms to acknowledge the value of contributions made by volunteers.